Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rhonda Gregory

Rhonda Gregory

April 1, 2025

5  out of  5
rating by Rhonda Gregory
"Called and spoke with Myriam, to ask a few questions and she was very helpful and patient to answer every question I had...."
We responded:
"Hey Mrs. Gregory! Thank you for taking the time to share your thoughts on working with Myriam. She’s very courteous and thoughtful. We are grateful for the opportunity to assist you with your insurance needs!"
Profile photo of alonetony Ranger

alonetony Ranger

March 19, 2025

5  out of  5
rating by alonetony Ranger
"Great customer service and very knowledgeable of great benefits offers that’s sustainable for your family and household. Awesome I should say."
We responded:
"Thank you for the five stars and the great review!"
Profile photo of Steve Knapp

Steve Knapp

March 10, 2025

4  out of  5
rating by Steve Knapp
"Macalah did a great job helping me with access to my claims adjuster. Thanks. Steve Knapp Sr. Claim # 43-81J355H"
We responded:
"Thank you for taking the time to leave us a review. Hopefully next time, we can earn 5 stars. "
Profile photo of Edward Manalansan

Edward Manalansan

March 10, 2025

5  out of  5
rating by Edward Manalansan
"Provided very detailed information and supportive."
We responded:
"We appreciate your support, Edward! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
Profile photo of Looneytoons Indville

Looneytoons Indville

March 4, 2025

5  out of  5
rating by Looneytoons Indville
"This is a fantastic agency. I am especially impressed with Elizabeth, who has taken care of all my little whims! I have only met very responsive, pleasant and friendly people at Rick Smith's! You should give them a try!!!"
We responded:
"Thank you so much, Looneytoons, for your wonderful review! We're thrilled to hear you had a great experience with Elizabeth and our team. Your recommendation means a lot to us! We can't wait to help you with your insurance needs again soon!"
Profile photo of Amaya Shanks

Amaya Shanks

March 4, 2025

5  out of  5
rating by Amaya Shanks
"Very informative and even called back with more information"
We responded:
"Hello Amaya! Thank you for sharing your experience with our team. We appreciate your business, and we appreciate the opportunity. "
Profile photo of Odell Lee

Odell Lee

February 27, 2025

5  out of  5
rating by Odell Lee
"Excellent customer service 💯"
We responded:
"Hello Odell! Thank you for the positive feedback! We appreciate you sharing your experience!"
Profile photo of Alexis Andres Villanueva Rodriguez

Alexis Andres Villanueva Rodriguez

February 8, 2025

1  out of  5
rating by Alexis Andres Villanueva Rodriguez
"At first, excellent service and they offered me a good price for my insurance for both vehicles. But just two payments later, they increased the automatic payment too much. They did not respect the original price they offered me at the beginning."
We responded:
"Thank you for the feedback Alexis. We will do more research to verify what happened once your application reached our underwriting department. We will be in touch soon. "
Profile photo of Vickie Young

Vickie Young

February 7, 2025

5  out of  5
rating by Vickie Young
"The Young lady was very friendly and answered all my questions great job."
We responded:
"Thank you for leaving us a Google review Ms. Vickie. We also appreciate your business!"
Profile photo of Danita Thompson

Danita Thompson

February 5, 2025

5  out of  5
rating by Danita Thompson
"Macalah was professional and friendly and took care of me promptly! Great customer service skills! Thank you!"
We responded:
"We appreciate your support and efforts I sharing your experience with Macalah. She aims to provide great customer support. "
Profile photo of Jason Gener

Jason Gener

December 19, 2024

5  out of  5
rating by Jason Gener
"Great service"
We responded:
"Thank you for leaving a review Jason!"
Profile photo of Emily Aldama

Emily Aldama

December 9, 2024

5  out of  5
rating by Emily Aldama
"I recently got help from Kevin Rivas, very professional and courteous. Gave me multiple options, and assisted me with the perfect one that meets my budget. I highly recommend him."
We responded:
"Thank you for the feedback on working with Kevin Ms. Aldama! We appreciate the five stars also. Kevin gives solid effort!"
Profile photo of Adriana Padilla

Adriana Padilla

December 6, 2024

5  out of  5
rating by Adriana Padilla
"Very courtesy and took care of issue smoothly"
We responded:
"Thank you Adriana! "
Profile photo of Bobie Bradford

Bobie Bradford

December 4, 2024

5  out of  5
rating by Bobie Bradford
"The young lady was great in ever way very professional love her"
We responded:
"Thank you, Bobie, for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
Profile photo of Mrs Spence

Mrs Spence

November 27, 2024

5  out of  5
rating by Mrs Spence
"At Statefarm, Macalah has awesome customer service!!!!!!! She was very patient in answering all our questions and addressed any concerns we had."
We responded:
"We appreciate Macalah just as much as we appreciate you Mrs. Spence. Thank you for the 5 stars!"
Profile photo of Ooo Ooo

Ooo Ooo

November 7, 2024

5  out of  5
rating by Ooo Ooo
"Not satisfied and no one will return my call after yesterday"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
Profile photo of Dianne Broadnax

Dianne Broadnax

November 5, 2024

5  out of  5
rating by Dianne Broadnax
"I truly thank Ms Machalah for her service today. Very patient with me"
We responded:
"We're delighted to hear that Machalah provided you with excellent service."
Profile photo of Central Martial Arts Dallas

Central Martial Arts Dallas

October 28, 2024

5  out of  5
rating by Central Martial Arts Dallas
"I recently had the pleasure of working with Rick Smith. He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him to anyone looking for an insurance agency."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team made the insurance process easy and enjoyable for you. Your recommendation means a lot to us."
Profile photo of Andrea Rodriguez

Andrea Rodriguez

September 27, 2024

5  out of  5
rating by Andrea Rodriguez
"Miraya was the best and very kind! She helped me get Life insurance policy for my family and I. She answered all my questions and followed up with me when needed. I’m very thankful for her assistance!"
We responded:
"Hey Andrea! Life Insurance is VERY important! Congrats on making such a rewarding move. Thank you for the 5 stars!!"
Profile photo of Ariel Saez

Ariel Saez

September 27, 2024

5  out of  5
rating by Ariel Saez
"Macalah was very professional and helpful!!! The team has always answered our questions in a timely manner."
We responded:
"Thank you, Ariel! We're thrilled to hear that Macalah and our team have provided you with professional and timely service. Your positive feedback is greatly appreciated."
Profile photo of Robbie Brown

Robbie Brown

September 27, 2024

5  out of  5
rating by Robbie Brown
"Makayla was courteous and supportive with coordinating my auto insurance declaration with lean holder."
We responded:
"Thank you for the 5 stars Robbie! It’s good to hear that you were pleased with the customer service you received on your auto insurance!"
Profile photo of Danielle Davidson

Danielle Davidson

July 5, 2024

5  out of  5
rating by Danielle Davidson
"Worked with Kathryn and she was very helpful. She was able to find some discounts and helped me understand my coverages."
We responded:
"Thank you for sharing your positive experience with Kathryn! We are glad she was able to assist you in finding discounts and understanding your coverages. We appreciate your feedback!"
Profile photo of Jacob Davidson

Jacob Davidson

July 5, 2024

5  out of  5
rating by Jacob Davidson
"Kathryn helped me with my auto and home. Thank you for the quick helpful service."
We responded:
"We're glad Kathryn was able to assist you efficiently with your auto and home insurance needs. We appreciate the trust that you have put into our agency!"
Profile photo of Chris Whitaker

Chris Whitaker

July 5, 2024

5  out of  5
rating by Chris Whitaker
"Very informative and personable demeanor."
We responded:
"We strive to provide informative and personable service to all our clients. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Jabiree White

Jabiree White

June 14, 2024

5  out of  5
rating by Jabiree White
"Myriam was very helpful and informative. She made the process of getting my truck added to my policy quick and easy."
We responded:
"We appreciate you taking the time to share your experience with Myriam Jabiree! She works VERY hard to ensure good quality service. We look forward to working with you in the future. "